Challenge Center FAQs

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What is a ropes course? 

A ropes course is an outdoor structure built of both low and/or high elements and is used to facilitate team building and personal development programs. Lows elements take place on or just above the ground. High elements are often built in trees or utility poles and require a safety system including harnesses, ropes, and hardware. At Peak Adventures, we have a wide variety of high and low elements, including a rock wall, catwalk, multi-line, and the popular dive. Many of our elements can be viewed here.

What will we be doing?

A typical program begins with an ice breaker, followed by energizers to get the group engaged and warmed up. Next, the facilitator will begin initiatives that utilize the low elements of the course. Initiatives are tools made of games, trust sequences, and communication activities used to achieve your requested team building results. The group then moves to the high elements (i.e. rock wall, cargo nets, the dive, etc). The program will end with one final closing activity and a wrap up of the group’s accomplishments.

 

Each of our programs are specifically tailored to achieve your personal goals and is customized in its planning, development, and implementation. The above description shows a basic overview, but may fluctuate based on your group objectives.

Is it safe?

Physical and emotional safety is our number one priority. The Peak Adventures Challenge Center is fully compliant with all current Association for Challenge Course Technology (ACCT) standards, and undergoes an annual inspection from an ACCT Professional Vendor Member in addition to daily inspections from Peak Adventures staff members. Our staff receives extensive training to be able to deliver quality programming and recognize potential hazards before they become an issue. We proactively teach all of our participants to make good decisions regarding their involvement as well s cultivating a culture where participants support one another.

What if it is raining?

The Challenge Center is outdoors and operates rain or shine. We have some covered areas that we’ll utilize during some of the ground activities.  Everyone is encouraged to dress for the weather so they can be comfortable when we can’t be under a covering.  If weather conditions are deemed unsafe (i.e. high winds or lightning), a Peak Adventure’s representative will call the group coordinator to cancel or reschedule the program. If it is raining the day of your program and you DO NOT receive a call, your program is still happening! Refunds will not be provided to groups who do not attend due to the weather.  See our refunds page for more details. 

What if I’m afraid of heights?

No problem! Challenge Center activities are centered on the concept of challenge by choice. Our staff will encourage people to step outside of their comfort zones and challenge themselves at the level they choose. We’ll also guide the group to understand the differences between healthy support and peer pressure. Many people use this opportunity to face their fear of heights in a controlled environment.

What do I wear?

It is mandatory for everyone at the Challenge Center to wear secure, close-toed shoes. Those wearing inappropriate shoes such as flip flops, sandals, or Crocs will not be allowed to participate. Beyond that, wear comfortable, clothes that you feel comfortable moving around or climbing in, like athletic wear. Also, consider the weather. Since we operate rain or shine, we encourage layers!

What is a Team Lead?

A Team Lead is the staff member in charge of developing and facilitating your customized program. Our Team Leads have over 500 hours of hands-on experience facilitating and leading groups through challenges and transformational activities. Their training includes technical ropes course safety management, CPR and first aid, as well as advanced facilitation, debriefing methods and group dynamics.

What if I Have a Disability?

If you or someone in your group has a disability, we are happy to provide services and accommodations to ensure that every participant has a great experience. Our goal is to make materials and activities accessible to all participants. Please contact either the Peak Adventures office or your Team Lead to confidentially discuss any necessary accommodations, if applicable.

Where do we park?

Please see the map. You must pay for parking 24 hours a day, 365 days a year. You can pay on campus at the automated kiosks, information booths, or via the PayByPhone website or mobile app, available for iPhone, Android and Blackberry. If arriving by bus, please refer to the bus parking map or discuss your options with your Team Lead.

What is your cancellation policy?

For details on Peak Adventures cancellation and refund policy please visit our Returns and Refunds page.

What is the minimum age?

The minimum age for all challenge center programs is 8 years. Please visit the Minimum Age page for more detailed information. 

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